Patient Care Coordinator Job in Moore, Oklahoma

at EyeCare Partners

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

We have an opening to join our team of physicians and staff who are passionate about
eye care. We are located near I-35 in Moore for quick and easy commuting in the OKC
area. This position will be working with our reception team, checking in/out patients,
verifying insurance, answering phones and scheduling appointments.


Job Summary
Attend effectively and efficiently to patients on the phone and in person. Coordinate and
organize appointments. Documentation to facilitate the smooth running of the office and support
delivery of quality patient care. Responsible for answering the telephone, scheduling
appointments, working the recall list, verifying patients insurance, handling incoming and
outgoing referrals, and other front desk duties as assigned.


Main Job Duties and Responsibilities
• Greet patients
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation including medical
insurance
• Ensure patient information is accurate including billing information
• Inform patients of medical office procedures and policy
• Maintain and manage patient records
• Answer incoming calls and deal with inquiries
• Transfer calls as required
• Schedule patient appointments
• Collect co-pays and other payments
• Report statistics as required
• Schedule hospital tests, scans and outside appointments for patients
• Obtain external medical reports as required by ophthalmologists and optometrists
• Respond and comply to requests for information
• Deal with incoming and outgoing post
• Complete other clerical duties as assigned
• Maintain stock of forms and office supplies
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Other duties as assigned


Education and Experience
· High school diploma 
· Knowledge of computer and relevant software applications
· Familiarity and experience with EHR (Compulink) preferred
· Knowledge of general administrative and clerical procedures
· Working knowledge of healthcare insurance preferred
Key Competencies and Skills
· Communication skills - able to listen effectively and express oneself in a clear, professional,

and articulate manner
· Information collection and management - able to collect, organize and monitor data
efficiently
· Planning and organizing - able to multi-task, prioritize and schedule tasks and activities
· Attention to detail - able to produce accurate and high quality work through concern for all
areas involved
· Customer/Patient service skills - able to develop good customer relationships with a focus on
achieving customer/patient satisfaction
· Adaptability - able to adjust approach to meet changing demands and situations including
dealing with diverse people
· Confidentiality - able to maintain confidentiality and adhere to ethical standards
· Multitask- ability to multitask efficiently
· Flexible- ability to see the needs and make adjustments as necessary
· Scheduling- ability to use critical thinking skills to fill the doctors schedule according to the
template
· Professionalism- maintain a professional demeanor while addressing patients, family
members, co-workers, visitors, and physicians; maintain patience and empathy even in
difficult situations
· Strong Problem solving skills

 

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

Employer-matched 401k, generous employee purchase program, family purchase events, certification reimbursements, monthly incentive programs, health/dental/vision insurance, employer-paid life insurance, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!

 

If you need assistance with this application, please contact (636) 227-2600

 

Please do not contact the office directly – only resumes submitted through this website will be considered.

 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.