EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
Responsible for the overall daily management of the PAT Department.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
· Exhibits a positive attitude and is flexible in accepting work assignments and priorities
· Meets attendance and tardiness expectations
· Is dependable; follows policies and procedures
· Maintains professionalism in interactions with patients and coworkers
· Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following:
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.
COMMUNICATION SKILLS
Communicates in an open and concise manner. Exhibits good verbal (one-to-one and one-to-group) communication skills. Identifies and resolves communication barriers (involving self/others). Writes effective business communications. Conducts effective meetings. Participates effectively in meetings. Communicates effectively at all levels of the organization.
INNOVATION
Develops creative ideas and innovative approaches to improve things such as teamwork, patient care, work processes, or productivity.
DECISION MAKING
Plans and organizes own work. Recognizes when a system or process is not producing the desired results. Determines the cause of problems before taking action. Gathers relevant information when necessary. Systematically generates and evaluates alternatives and solutions before making a decision. Thinks in a logical, disciplined manner. Manages time efficiently. Manages multiple assignments simultaneously.
LEADERSHIP
Committed to professional/personal growth and development. Active participant in practice, department, and team activities and goals. Proactive in continuing to enhance leadership skills. Contributes to an enthusiastic, positive work environment. Promotes unified culture and systems. Possesses a commitment to quality and excellence. Sets a proper example for others to follow. Sets priorities with a proper sense of importance. Follows through on assignments to assure successful completion. Balances big picture with day-to-day requirements and details. Values diversity in culture, ethnic background, thought, etc. Maintains composure when dealing with emergencies and crises.
EDUCATION AND/OR EXPERIENCE
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements |
% of Time |
LBS |
Physical Requirements |
% of Time |
LBS |
Bending |
50 |
|
Vision close/distance |
100 |
|
Carrying |
25 |
25 |
Vision color vision |
100 |
|
Climbing |
10 |
|
Vision depth perception |
100 |
|
Driving |
|
|
Vision peripheral vision |
100 |
|
Grasping |
100 |
|
Vision ability to adjust focus |
100 |
|
Hearing |
100 |
|
Stooping |
20 |
|
Lifting |
25 |
25 |
Walking |
50 |
|
Pulling |
25 |
25 |
Writing/Typing |
100 |
|
Pushing |
25 |
25 |
Speaking |
100 |
|
Reaching |
100 |
|
Fine Motor Skills |
100 |
|
Sitting |
90 |
|
Use of Hands |
100 |
|
Standing |
10 |
|
Other (please describe) |
|
|
Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Position requires the person to work various hours, as the surgery center is generally open from 6:00 a.m. to 5:00 p.m. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.